Get in Touch with Anchor Loyalty

Most of the questions we hear fall into four buckets. The fastest path to an answer depends on which bucket yours sits in.

Pre-install evaluation. If you're comparing Anchor against Smile.io, Yotpo, Rivo, LoyaltyLion, Growave, or BON Loyalty, the comparison hub already lays the apps side-by-side on price, widget weight (KB), VIP-tier minimum plan, and language coverage. If after that you want a 20-minute call to walk through your specific stack, pick "Request a Demo" in the form. Same-day response on weekdays.

Migration help. Switching from another loyalty app and worried about the points-balance import? Pick "Technical Support" and include your current vendor in the message. We've shipped Smile-to-Anchor and Yotpo-to-Anchor migrations in single-afternoon windows; the prep is mostly running the export from the old vendor before we touch anything.

Pricing & plans. Anchor's published pricing covers stores up to 50K monthly orders. Above that we negotiate on volume — pick "Pricing & Plans" and ship us your monthly order count. You'll get a quote inside one business day.

Existing-customer support. If you've already installed and need help, the in-app chat inside Shopify Admin is faster than this form — typically < 2 hours during UK working hours. Use the form for after-hours or non-urgent product feedback.